{"id":53,"date":"2026-10-16T16:39:49","date_gmt":"2026-10-16T14:39:49","guid":{"rendered":"https:\/\/www.lessthanweb.com\/support\/"},"modified":"2026-10-16T16:39:49","modified_gmt":"2026-10-16T14:39:49","slug":"support","status":"publish","type":"page","link":"https:\/\/www.lessthanweb.com\/sl\/support\/","title":{"rendered":"Podpora"},"content":{"rendered":"<section class=\"ltw-page-hero my-0 border-b border-ltw-line pt-[56px] pb-[72px] wp-block-ltw-page-hero\">\n\t<div class=\"wrap grid gap-10 min-[900px]:grid-cols-2 min-[900px]:items-start\">\n\t\t<div>\n\t\t\t<p class=\"m-0 text-[11px] font-medium uppercase tracking-[0.16em] text-ltw-accent\">Support<\/p>\n\t\t\t<h1 class=\"mt-4 max-w-[18ch] font-display text-[clamp(2.2rem,4vw_+_1rem,3.35rem)] leading-[1.05] text-ltw-ink\">We are here to help.<\/h1>\n\t\t\t<p class=\"mt-[20px] max-w-[36rem] text-[18px] leading-[1.6] text-ltw-muted\">Tell us which plugin you are using and what you expected to happen. Please do not include passwords, API keys, or private customer data.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"min-w-0\">\n\t\t\t\t\n<aside class=\"my-0 rounded-ltw-xl border border-ltw-line bg-ltw-surface p-7 wp-block-ltw-panel\" >\n\t\t\t<p class=\"m-0 text-[11px] font-medium uppercase tracking-[0.16em] text-ltw-subtle\">Support request<\/p>\n\t\t\t\t\t\t<div class=\"mt-6\">\n\t\t\t\n<div class=\"ltw-contact-form-block my-0 wp-block-ltw-contact-form\">\n\t<div class=\"ltw-cf7\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f123-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"123\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/sl\/wp-json\/wp\/v2\/pages\/53#wpcf7-f123-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"123\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f123-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your name *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Plugin or product<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-name\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"product-name\"><option value=\"\">Select a plugin<\/option><option value=\"LTW Order to Board Sync Pro\">LTW Order to Board Sync Pro<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> Plugin version<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-version\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-version\" \/><\/span> <\/label>\n<\/p>\n<p><label> Website address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"site-url\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-url wpcf7-text wpcf7-validates-as-url\" aria-invalid=\"false\" value=\"\" type=\"url\" name=\"site-url\" \/><\/span> <\/label>\n<\/p>\n<p><label> What happened *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send support request\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/aside>\n\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n<section class=\"py-[56px] md:py-[72px] bg-ltw-surface wp-block-ltw-section\">\n\t<div class=\"wrap\">\n\t\t\n<div class=\"wp-block-ltw-section-intro\">\n\t<div>\n\t\t\t\t\t\t\t<h2 class=\"mt-3 max-w-xl text-[clamp(1.75rem,2vw+1.2rem,2.25rem)]\">Before you write<\/h2>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n<div data-faq class=\"ltw-faq mt-8 divide-y divide-ltw-line wp-block-ltw-faq\">\n\t\n<div class=\"ltw-faq-item my-0 py-5 is-open wp-block-ltw-faq-item\">\n\t<h3 class=\"m-0\">\n\t\t<button type=\"button\" class=\"ltw-faq-q flex w-full items-center justify-between gap-4 text-left text-[17px] font-medium text-ltw-ink\" aria-expanded=\"true\">\n\t\t\t<span>Where can I find setup instructions?<\/span>\n\t\t\t<span class=\"ltw-faq-icon shrink-0 text-ltw-accent\" aria-hidden=\"true\">\n\t\t\t\t<span class=\"ltw-plus\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" aria-hidden=\"true\"><path d=\"M7 2v10M2 7h10\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\"\/><\/svg><\/span>\n\t\t\t\t<span class=\"ltw-minus\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" aria-hidden=\"true\"><path d=\"M2 7h10\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\"\/><\/svg><\/span>\n\t\t\t<\/span>\n\t\t<\/button>\n\t<\/h3>\n\t<div class=\"ltw-faq-a mt-4 pr-10 text-[15px] leading-relaxed text-ltw-muted [&#038;>p]:m-0&#8243;>\n\t\t\n\n<p class=\"wp-block-paragraph\">Open the product page for your plugin and follow its installation and configuration documentation. Requirements and supported integrations are listed there.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"ltw-faq-item my-0 py-5 wp-block-ltw-faq-item\">\n\t<h3 class=\"m-0\">\n\t\t<button type=\"button\" class=\"ltw-faq-q flex w-full items-center justify-between gap-4 text-left text-[17px] font-medium text-ltw-ink\" aria-expanded=\"false\">\n\t\t\t<span>What should I include in a support request?<\/span>\n\t\t\t<span class=\"ltw-faq-icon shrink-0 text-ltw-accent\" aria-hidden=\"true\">\n\t\t\t\t<span class=\"ltw-plus\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" aria-hidden=\"true\"><path d=\"M7 2v10M2 7h10\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\"\/><\/svg><\/span>\n\t\t\t\t<span class=\"ltw-minus\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" aria-hidden=\"true\"><path d=\"M2 7h10\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\"\/><\/svg><\/span>\n\t\t\t<\/span>\n\t\t<\/button>\n\t<\/h3>\n\t<div class=\"ltw-faq-a mt-4 pr-10 text-[15px] leading-relaxed text-ltw-muted [&#038;>p]:m-0&#8243; hidden>\n\t\t\n\n<p class=\"wp-block-paragraph\">Include the plugin name and version, your WordPress and PHP versions, the steps to reproduce the issue, and any error message. Never send passwords, API tokens, or other secrets.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"ltw-faq-item my-0 py-5 wp-block-ltw-faq-item\">\n\t<h3 class=\"m-0\">\n\t\t<button type=\"button\" class=\"ltw-faq-q flex w-full items-center justify-between gap-4 text-left text-[17px] font-medium text-ltw-ink\" aria-expanded=\"false\">\n\t\t\t<span>Where do I find purchase or download details?<\/span>\n\t\t\t<span class=\"ltw-faq-icon shrink-0 text-ltw-accent\" aria-hidden=\"true\">\n\t\t\t\t<span class=\"ltw-plus\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" aria-hidden=\"true\"><path d=\"M7 2v10M2 7h10\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\"\/><\/svg><\/span>\n\t\t\t\t<span class=\"ltw-minus\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" aria-hidden=\"true\"><path d=\"M2 7h10\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\"\/><\/svg><\/span>\n\t\t\t<\/span>\n\t\t<\/button>\n\t<\/h3>\n\t<div class=\"ltw-faq-a mt-4 pr-10 text-[15px] leading-relaxed text-ltw-muted [&#038;>p]:m-0&#8243; hidden>\n\t\t\n\n<p class=\"wp-block-paragraph\">Check the product page and your WooCommerce order details. Availability and update terms can differ between products and editions.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<\/div>\n\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/support.php","meta":{"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lessthanweb.com\/sl\/wp-json\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lessthanweb.com\/sl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lessthanweb.com\/sl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lessthanweb.com\/sl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lessthanweb.com\/sl\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":0,"href":"https:\/\/www.lessthanweb.com\/sl\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.lessthanweb.com\/sl\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}