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Tell us which plugin you are using and what you expected to happen. Please do not include passwords, API keys, or private customer data.

Before you write

Open the product page for your plugin and follow its installation and configuration documentation. Requirements and supported integrations are listed there.

Include the plugin name and version, your WordPress and PHP versions, the steps to reproduce the issue, and any error message. Never send passwords, API tokens, or other secrets.

Check the product page and your WooCommerce order details. Availability and update terms can differ between products and editions.

We are here to help.

Before you write

Where can I find setup instructions?

What should I include in a support request?

Where do I find purchase or download details?